Terms and Conditions
Effective Date: January 2024
Welcome to GroVoke, a service agency dedicated to helping real estate professionals streamline their operations and boost their deal volume by up to 40% within 90 days. These Terms and Conditions outline the rules and regulations for the use of GroVoke’s website, products, and services.
By accessing or using our services, you agree to abide by these terms. If you do not agree to any part of these Terms and Conditions, you may not use our services.
1. Definitions
- “GroVoke” refers to the company GroVoke and its service offerings.
- “Services” refers to any product, consultation, or service provided by GroVoke.
- “Client” refers to any individual or business engaging GroVoke’s services.
- “You” refers to the user, visitor, or customer of our website and services.
2. Use of Our Services
By accessing or using any part of our website or services, you agree:
- To use our services solely for lawful purposes and in a manner that does not violate any applicable laws or regulations.
- Not to reproduce, duplicate, or resell any part of our website or services without express written consent from GroVoke.
- To ensure the accuracy of all data you provide to us, including but not limited to personal information.
3. Intellectual Property
All content, materials, and intellectual property, including but not limited to logos, designs, text, graphics, and software on the GroVoke website, are the exclusive property of GroVoke or its licensors. Unauthorized use or distribution of our intellectual property may result in legal action.
You may not:
- Reproduce, distribute, or use any content from GroVoke without prior written consent.
- Modify or sell any part of our intellectual property.
4. Payment Terms
GroVoke provides a range of services with associated fees:
- Fees are outlined in the service agreement or during the checkout process for digital products.
- Payment is due upon receipt of the invoice unless otherwise agreed upon in writing.
- Late payments may result in service suspension until the account is brought up to date.
We reserve the right to change our pricing at any time. However, any changes will be communicated in advance for ongoing service agreements.
5. Cancellation and Refunds
Clients may cancel their service agreement with GroVoke at any time by providing written notice. Upon cancellation:
- Refunds may be issued based on the remaining term of the service agreement or the nature of the product purchased.
- GroVoke reserves the right to withhold refunds for services already rendered or digital products that have been accessed or downloaded.
For one-time purchases, all sales are final unless otherwise stated in a written agreement.
6. Limitation of Liability
GroVoke is not liable for any damages, including but not limited to loss of profits, data, or business opportunities, resulting from the use of our services. This includes:
- Any temporary service interruptions or technical errors on our website.
- External factors beyond GroVoke’s control, such as third-party system failures or cyber-attacks.
In no event will GroVoke’s liability exceed the amount paid by the client for the specific service or product in question.
7. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information shared during the service agreement. This includes but is not limited to:
- Business strategies
- Personal data
- Marketing plans
GroVoke agrees not to disclose any client’s confidential information to third parties unless required by law.
8. Data Collection and Privacy
By using GroVoke’s services, you agree to our Privacy Policy, which governs the collection, use, and protection of your personal data. We collect data necessary to provide our services, such as your name, email address, and payment information.
Please refer to our Privacy Policy for detailed information on how we handle your personal information.
9. Third-Party Links and Services
GroVoke’s website may contain links to third-party websites or services. We do not control these third-party websites and are not responsible for their content, terms, or privacy policies. Accessing third-party services is at your own risk.
We encourage you to review the terms and policies of any external websites you visit.
10. Modifications to Services
GroVoke reserves the right to modify or discontinue any part of our services at any time. If a significant change affects your ongoing service agreement, we will provide prior notice and, where applicable, offer alternative solutions.
11. User-Generated Content
If you submit content to GroVoke, such as reviews or testimonials, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish this content on our website or marketing materials. You must ensure that the content you submit does not infringe on the intellectual property rights of any third party.
12. Termination of Service
GroVoke reserves the right to terminate or suspend access to our services without prior notice if you violate these Terms and Conditions or engage in any illegal or unauthorized activity. Upon termination:
- Your right to use the service will immediately cease.
- Any unpaid fees become immediately due and payable.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of:
- India under the Information Technology Act, 2000
- United States under applicable federal and state laws
- Australia under the Australian Consumer Law (ACL)
- European Union under the General Data Protection Regulation (GDPR)
By using our services, you consent to the jurisdiction and venue of courts in the respective region where GroVoke operates or where you reside.
14. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the issue amicably through written communication. If an agreement cannot be reached, disputes may be escalated to mediation or arbitration before pursuing formal legal action.
15. Changes to These Terms
GroVoke reserves the right to update or modify these Terms and Conditions at any time. Changes will be communicated through updates on our website. Continued use of our services after such changes will signify your acceptance of the updated terms.
16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
GroVoke
Email: support@grovoke.com
Phone: +91 7368989404